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How to send a message to a year group in Learner Support
How to send a message to a year group in Learner Support

If you need to use Learner Support to send a message to some or all learners in a year group this article will show you how

Leslie from SchoolWise avatar
Written by Leslie from SchoolWise
Updated over a week ago

There are times when you need to send a message to some or all learners in a year group. Learner Support makes this task easy by having the year groups built for you or the ability to select learners within a year group.

Sending a message to an entire year group

1. Select the year group from the Year Group drop-down menu and click Search.

2. Then from the Message button click on the year group.

3. Complete your message and then click Send.

Sending a message to a selection of learners in a year group

Note: if you are a year head or tutor, you will only see the list of learners that are assigned to you. Therefore, when you search the list of learners in a year group, you may be restricted to a smaller list in Learner Support.

1. Select the year group from the Year Group drop-down menu and click Search.

2. When you click the Search button to load a list of learners, only the first 20 will be displayed.

To display all learners in the year group, scroll down to the bottom of the list and change the drop-down to All. Alternatively, you can click the Load More button to display the next 20.

Note: if you are a year head or tutor and you would like to send a message to all learners assigned to you within a year group, you will need to choose the All option and click Load More. This will display all the learners assigned to you allowing you to message them.

3. If you would like to message all learners displayed in the list click the Message button and chose All / Selected. This option can be useful if you are assigned to only a select number of learners within a year group (shared year head duties or a tutor) and would like to message only those learners (those that are displayed in the search).

4. You can also place a check in the box next to a selection of learners that you would like to message. This will only send a message to those selected.

Then click on the Message button and click All / Selected.

5. Complete your message and click the Send button.

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